Privacy Policy

At Miss Hair, we are committed to protecting the privacy and personal information of our valued customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our e-commerce website. By accessing or using our website, you consent to the practices described in this policy and acknowledge that your personal data will be processed in accordance with the General Data Protection Regulation (GDPR) and other applicable European Union laws.

1. Collection of Personal Information:
   We may collect certain personal information from you when you visit our website or place an order. This information may include your name, email address, shipping address, billing address, phone number, and payment details. We collect this information solely for the purposes of processing your orders, providing customer support, and improving your shopping experience. We will only collect personal data that is necessary, relevant, and limited to what is required for these purposes.

2. Use of Personal Information:
   We use the personal information we collect to process your orders, fulfil your requests, and provide you with a personalized and efficient shopping experience. Additionally, we may use your information to communicate with you regarding your orders, promotions, updates, and other relevant information about our products or services. We may also use your information for internal purposes such as data analysis, improving our website, and enhancing our business operations. Your data will not be used for any other purposes without your explicit consent.

3. Protection of Personal Information:
   We take appropriate measures to protect the security and confidentiality of your personal information. We implement industry-standard security measures, including encryption and secure server technology, to safeguard against unauthorized access, disclosure, alteration, or destruction of your information. However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Disclosure of Personal Information:
   We may disclose your personal information to trusted third parties who assist us in operating our website, conducting our business, or servicing your requests. These third parties are contractually obligated to keep your information confidential and to use it only for the purposes for which they were engaged. We may also disclose your information when required by law or if we believe it is necessary to protect our rights, safety, or the rights and safety of others. We do not sell or rent your personal information to third parties.

5. International Transfers of Personal Information:
   If we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is adequately protected in accordance with EU data protection laws. This may involve using specific contracts approved by the European Commission that provide safeguards for personal data, or transferring to organizations with equivalent data protection standards.

6. Cookies and Tracking Technologies:
   We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. This information is used to analyse trends, administer the site, track users' movements, and gather demographic information. You can choose to disable cookies through your browser settings, but please note that doing so may affect your ability to access certain features or functions of our website. By using our website, you consent to our use of cookies as outlined in our Cookie Policy.

7. Your Rights:
   As an EU resident, you have the right to access, rectify, erase, restrict processing, object to processing, and port your personal data. If you wish to exercise any of these rights, please contact us at info@misshair.eu. We will respond to your request within the time frame specified by the GDPR. You also have the right to lodge a complaint with a supervisory authority if you believe that your data is not being handled in compliance with applicable data protection laws.

8. Children's Privacy:
   Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@misshair.eu, and we will take steps to remove that information from our systems.

9. Updates to the Privacy Policy:
   We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@misshair.eu. We are dedicated to addressing any inquiries and resolving any issues to ensure your privacy and satisfaction.