1. What kind of hair do you offer?
We offer 100% high-quality Chinese human hair for our weft extensions. Our hair is sourced ethically and undergoes rigorous testing to ensure it meets our high standards of durability, thickness, and softness. We offer a variety of textures and colors to suit your preferences.
2. What are double-sided weft tape extensions?
Unlike normal tape in extension, you do not "sandwich" these double-sided weft tape extensions. They will stick to your natural hair on both sides of the weft, and your natural hair will cover the tape part. These double-sided tape in extensions use medical-grade adhesive tape to attach hair extensions to your natural hair. The tape is invisible, strong, and lasts up to 2-4 weeks in your hair with proper care. And the best part, after you remove them and install the new double-sided tape, they are ready to be used again. It's a fast, efficient, and non-damaging way to add volume and length to your hair.
3. How long do the extensions last?
With proper care, our weft hair extensions can last anywhere from 12 to 24 months. We recommend to maintenance the extensions with products that are ment for hair extensions. You should use sulfate-free, oil free and alcohol free products and also avoid heat near the tape. By following our aftercare instructions you can maximize their longevity.
4. Can the hair be dyed or styled?
Yes, our extensions are made from 100% human hair, so they can be dyed, curled, straightened, and styled just like your natural hair. However, we recommend doing a strand test first and using heat-protectant sprays for heat styling.
5. How do I remove the tape extensions?
Our extensions can be removed easily using any kinds of hair oil or a specially formulated adhesive remover. Both methods are safe and gentle on your natural hair, preventing damage or hair loss.
6. How do I care for my extensions?
We recommend washing your extensions with sulfate and silicon free shampoos and conditioners, make sure the water in not too hot. Detangle the hair gently and avoid tugging at the tapes. You should also avoid using oil or alcohol based hair products directly on the tapes to maintain their adhesive strength. Avoid using sauna!
7. Can I reuse the extensions?
Yes, our weft extensions are designed to be reused for up to 12-24 months, if properly cared for. The adhesive tape will need to be replaced after removal, but the hair itself can last through multiple applications with proper maintenance. Obviously coloring, using heat treatments and not maintaining the hair properly will shorten the lifespan of the hair extensions.
8. How are Chinese human hair extensions different from other types?
Chinese human hair is known for its thickness and strength, making it more durable than other hair types. It also has a naturally smooth texture that blends seamlessly with most hair types and holds up well to heat styling and coloring.
9. Do you offer customizations?
Yes, we offer customizations to meet your specific hair needs, including color, length, and texture. You can contact us with your requirements, and we will tailor the product to your preferences.
10. What is your return policy?
We accept returns on unused, unaltered products within 14 days of purchase. Please ensure that the product is in its original packaging, and contact us for return instructions. Custom orders are not eligible for returns unless there is a quality issue.
These FAQs cover key aspects of the product and provide potential customers with confidence in your brand. You can adjust or expand these depending on your specific business model and product details.
11. Why do I have to pay Import Duties and Taxes?
Q&A: Import Duties & Taxes
Q1: Why don’t we include taxes or import duties at checkout?
A: Import duties and taxes are determined by your country’s government based on local regulations, product type, and order value. Since these fees vary widely and can change at any time, we do not calculate or include them during checkout. This practice helps avoid any inaccuracies and ensures you’re only charged what your local authorities require.
Q2: Who is responsible for paying the import duties and taxes?
A: The customer is responsible for paying any import duties and taxes. These fees are collected by your country’s customs authorities or your local courier service—not by MissHair.eu.
Q3: How does the import duty/tax process work?
A: Here’s what you can expect:
- Customs Assessment: When your package reaches your country, it will be reviewed by local customs authorities who determine if any import duties or taxes apply.
- Notification: You might receive a direct notification from customs asking you to pay the necessary fees.
- Courier Payment Option: Alternatively, the courier responsible for delivering your package may choose to pay the fees on your behalf. In this case, the courier will invoice you for the amount before or upon delivery.
Q4: What happens if the courier pays the fees on my behalf?
A: If the courier pays the duties/taxes:- They will first clear your package with customs.
- Once cleared, they will invoice you for the fees paid.
- You will need to reimburse the courier as part of the delivery process. This method ensures your package is released and delivered without delay.
Q5: Why is this process beneficial?
A: By not including these fees in our prices:- Accuracy: You only pay the fees that are actually due based on your country’s regulations.
- Transparency: The fees are collected directly by the responsible authorities or courier, which means there are no hidden charges from our side.
- Flexibility: As regulations change, the exact amount of import duties and taxes can be determined at the time of shipment, ensuring fairness for all customers.
Q6: Where can I get more information?
A: If you’re curious about the specific import duties or taxes for your country, we recommend:- Contacting Your Local Customs Office: They can provide detailed information based on your location and the nature of your order.
- Inquiring with Your Courier: Your delivery service can also give you insights into any potential fees and how they handle the invoicing process.
Q7: What should I do if I have further questions?
A: Our customer support team is here to help! If you have any additional questions or need clarification about import duties and taxes, please reach out to us at info@misshair.eu or leave us a messgae under our comments section. We’re happy to assist you and ensure your ordering experience is smooth and transparent.
We hope this Q&A makes the process clear and helps you understand why these charges are handled directly by your local authorities or courier service. Thank you for choosing MissHair.eu—we’re dedicated to providing you with the best quality and service every step of the way!